Stay ahead of the curve with Kona’s enticing communication platform that provides advanced real-time interaction features to your organisation.
Gain brand reputation & more calls that are free for customers to reach.
Affordable mobile numbers for business, designed to simplify campaign tracking.
Interactive Voice Response to handle calls with reduced human dependency.
Run multiple missed call campaigns and get connected with customers at no cost.
Record the customer conversations for quality control, live monitoring, and performance review.
Stay updated with every ongoing call between customer and agent using our remote admin portal.
Technology blended with business intelligence lets you track the overall performance and analytics.
Call routing feature lets the caller reach the right department - quickly & easily.
Remain on top of the situation by receiving SMS alerts for all missed and received calls.
A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.