The finest communication services platform that enhances your customer experience

Stay ahead of the curve with Kona’s enticing communication platform that provides advanced real-time interaction features to your organisation.

Communication Software

Empowering Education Institutions
With Power-Packed Features

The cloud communication solutions from kona is a stable and efficient communication between your customers and your business.
KONA LMS

Toll Free Number

Gain brand reputation & more calls that are free for customers to reach.

KONA LMS

Virtual Number

Affordable mobile numbers for business, designed to simplify campaign tracking.

KONA LMS

IVR

Interactive Voice Response to handle calls with reduced human dependency.

KONA LMS

Missed Call Service

Run multiple missed call campaigns and get connected with customers at no cost.

KONA LMS

Call Recording

Record the customer conversations for quality control, live monitoring, and performance review.

KONA LMS

Live Call Monitoring

Stay updated with every ongoing call between customer and agent using our remote admin portal.

KONA LMS

Real Time Analytics

Technology blended with business intelligence lets you track the overall performance and analytics.

KONA LMS

Call Routing

Call routing feature lets the caller reach the right department - quickly & easily.

KONA LMS

SMS Alert

Remain on top of the situation by receiving SMS alerts for all missed and received calls.

Intelligent Monitoring

A User-Friendly Dashboard That Has Diverse Smart Features For Intelligent Monitoring

A dashboard should be wise and that’s what you get with Servetel. You can easily monitor live agents and check the campaign status and ongoing activities across various departments. Our dashboard features an easy and intuitive menu, so you don’t need any training. Once installed, you are immediately good to go.

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